Certificate III in Individual Support

Workplace Community

CHC33021

Certificate III in Individual Support reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

Work involves using discretion and judgment in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency. 

You will develop skills to:

  • Provide individualised support
  • Support independence and well-being
  • Communicate and work in health or community services
  • Work with diverse people
  • Work legally and ethically
  • Recognise healthy body systems
  • Follow safe work practices for direct client care

Course Delivery

This qualification is offered in an on-the-job capacity involving training and assessment in the workplace. Training will be delivered by one of our professional trainers with extensive industry experience. Facilitated off-job workshops at Work & Training premises are offered to supplement the training process.

The training utilises materials such as learner guides, relevant websites, video clips, and paper-based resources. Assessments will be conducted using knowledge, project, observation and competency conversation assessment tools.

This program is nationally-recognised and on successful completion you will be awarded with the qualification CHC33021 – Certificate III in Individual Support (Ageing & Disability).

This program is offered over a maximum of 2 years for full-time employees and a maximum of 3 years for part-time employees. Students are able to complete earlier in negotiation with their Training Consultant.

Course Fees

The qualification will be delivered under a workplace traineeship arrangement, where funding may be available resulting in an $800 administration fee.

For information around refunds, LLN issues, available support services, possible government subsidies and all other relevant information, please refer to our student guide handbook.

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