The Certificate II in Hospitality reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge.
This qualification would suit people who wish to develop broad, entry-level skills for the hospitality environment.
This qualification provides a pathway to possible job titles, including:
- Bar Attendant
- Cafe Attendant
- Catering Assistant
- Food and Beveridge Attendant
- Front Office Assistant
- Room Attendant
The training utilises materials such as learner guides, relevant websites, video clips, and paper-based resources. Assessments will be conducted using knowledge, project, observation and competency conversation assessment tools.
This qualification is offered in an on-the-job capacity involving training and assessment in the workplace. Training will be delivered by one of our professional trainers with extensive industry experience.
This program is nationally-recognised and on successful completion you will be awarded with the qualification SIT20316 – Certificate II in Hospitality
This program is offered over a maximum of 1 year for full-time employees and a maximum of 2 years for part-time employees. Students are able to complete earlier in negotiation with their Training Consultant.
For information around fees, refunds, LLN issues, available support services, possible government subsidies and all other relevant information, please refer to our student guide handbook.