CHC52021
Diploma of Community Services reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.
You will also develop skills to:
- Develop and implement service programs
- Analyse impacts of sociological factors on clients in community work and services
- Manage and promote diversity
- Manage legal and ethical compliance
- Facilitate workplace debriefing and support processes
- Reflect on and improve own professional practice
- Manage work health and safety
Course Delivery
This qualification is offered in an on-the-job capacity involving training and assessment in the workplace. Training will be delivered by one of our professional trainers with extensive industry experience. Facilitated off-job workshops at Work & Training premises area offered to supplement the training process.
The training utilises materials such as learner guides, relevant websites, video clips, and paper-based resources. Assessments will be conducted using knowledge, project, observation and competency conversation assessment tools.
This program is nationally-recognised and on successful completion you will be awarded with the qualification CHC52021 – Diploma of Community Services.
This program is offered over a maximum of 2 years for full-time employees and a maximum of 3 years for part-time employees. Students are able to complete earlier in negotiation with their Training Consultant.
Course Fees
The qualification will be delivered under a workplace traineeship arrangement, where funding may be available resulting in an $800 administration fee.
For information around refunds, LLN issues, available support services, possible government subsidies and all other relevant information, please refer to our student guide.