Certificate II in Hospitality

Workplace Hospitality

SIT20322

The Certificate II in Hospitality reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge.

This qualification would suit people who wish to develop broad, entry-level skills for the hospitality environment. 

This qualification provides a pathway to possible job titles, including:

  • Bar Attendant
  • Cafe Attendant
  • Catering Assistant
  • Food and Beveridge Attendant
  • Front Office Assistant
  • Porter
  • Room Attendant

The training utilises materials such as learner guides, relevant websites, video clips, and paper-based resources. Assessments will be conducted using knowledge, project, observation and competency conversation assessment tools.

Course Delivery

This qualification is offered in an on-the-job capacity involving training and assessment in the workplace. Training will be delivered by one of our professional trainers with extensive industry experience.

This program is nationally-recognised and on successful completion you will be awarded with the qualification SIT20322 – Certificate II Hospitality.

This program is offered over a maximum of 1 year for full-time employees and a maximum of 2 years for part-time employees. Students are able to complete earlier in negotiation with their Training Consultant.

Course Fees

The qualification will be delivered under a workplace traineeship arrangement, where funding may be available resulting in an $800 administration fee.

For information around refunds, LLN issues, available support services, possible government subsidies and all other relevant information, please refer to our student guide handbook.