Certificate IV in Business

Workplace Business


Certificate IV in Business is suited to those working as administrators and project officers. 

In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources.

This qualification would suit people who wish to develop broad, entry-level skills for the business environment. 

You will develop skills including but not limited to the following:

  • Coordinate and implement customer service strategies
  • Monitor a safe workplace
  • Promote innovation and change
  • Produce complex business documents
  • Promote the business
  • Implement effective workplace relationships

The training utilises materials such as learner guides, relevant websites, video clips, and paper-based resources. Assessments will be conducted using knowledge, project, observation and competency conversation assessment tools.

Course Delivery

This qualification is offered in an on-the-job capacity involving training and assessment in the workplace. Training will be delivered by one of our professional trainers with extensive industry experience. Facilitated off-job workshops at Work & Training premises are offered to supplement the training process.

This program is nationally-recognised and on successful completion you will be awarded with the qualification BSB40120  – Certificate IV in Business.

This program is offered over a maximum of 2 years for full-time employees and a maximum of 3 years for part-time employees. Students are able to complete earlier in negotiation with their Training Consultant.

Course Fees

The cost of the qualification is $3,000, however if undertaken under a workplace traineeship arrangement, funding may be available resulting in a $450 administration fee.
For information around refunds, LLN issues, available support services, possible government subsidies and all other relevant information, please refer to our student guide handbook.