A Career in Business or Retail

Are you someone who is organised? Do you have good numeracy and literacy skills, excel at customer service and interacting with people in different situations?  A career in business or retail could be for you.

Business and retail industry snapshot


Business is one of the broadest industry sectors, with many varied work opportunities. A career in business could have you working in administration, call centre, legal or financial roles across a range of Australian organisations. Roles such as an accounts clerk, administration assistant, receptionist and HR administrator are all part of this sector.


As one of Australia’s largest employers, the retail sector covers roles in retail, sales, marketing and customer service. There are many opportunities to work with specialty retailers to large department stores in roles such as visual merchandiser, retail assistant and sales representative.

Data source: Australian Apprenticeships Pathways